Privacy Policy

Information we collect

Information you give us. When you use our eligibility form, we collect your service status, whether you want to buy or refinance, the area you are looking in, your first name, mobile phone number and email address, and your consent choices. If you use the payment estimator before you submit the form, we also receive the price, down payment, example rate and loan term you entered.

Information collected automatically. When you visit the site, we and our service providers may collect your IP address, device and browser type, the pages you view, the website or ad that referred you, campaign tags (such as UTM tags) and ad click identifiers, and the date and time of your visit. This information is collected with cookies and similar technologies.

Our website form does not ask for your Social Security number, date of birth or bank account details. Please do not send them to us through the form.

How we use information

• Contact you about the VA home loan options you asked about, by phone, text and email.
• Check your eligibility and prepare a pre-approval or loan quote.
• Understand how people find and use our site, and measure and improve our advertising.
• Keep the site secure and prevent fraud and spam.
• Meet legal and regulatory requirements.

Calls, texts and email

When you submit the eligibility form and check the consent box, you agree that we may contact you at the phone number and email address you provide about VA home loans, including by call, text message and email using automated technology. Consent is not a condition of any purchase or loan. Message and data rates may apply.

You can opt out at any time by replying STOP to a text message, by telling us on a call, or by contacting us using the details below.

How we share information

• Service providers that help us run the site and handle your request, such as our form-submission provider (Formspree), website hosting, and analytics and advertising providers such as Google.
• Parties involved in your loan if you choose to move forward, such as appraisers, credit reporting agencies, title and escrow companies, investors and the U.S. Department of Veterans Affairs.
• Government agencies, regulators and others when the law requires it or to protect rights and safety.
• A successor, if we sell or reorganize our business.

We do not sell your personal information.

Loan applications

If you apply for a loan, we collect additional personal and financial information. That information is covered by a separate privacy notice that we give you at application under the Gramm-Leach-Bliley Act.

Cookies and advertising tools

We may use cookies and tools from Google, such as Google Analytics and Google Ads, to count visits, see which ads lead to requests and improve our marketing. These tools may collect information about your visit.

You can block or delete cookies in your browser settings. Google also offers the Google Analytics opt-out add-on and Ads Settings.

Keeping information

We keep information as long as we need it for the purposes above and to meet legal and recordkeeping requirements. We use reasonable safeguards to protect it, but no website or storage method is completely secure.

Your California privacy rights

If you are a California resident, you may have the right to know what personal information we collect, use and disclose; to ask us to delete or correct it; to opt out of the sale or sharing of personal information; and not to be treated differently for using these rights. These rights do not apply to information covered by the Gramm-Leach-Bliley Act or other laws that exempt it.

To make a request, call (661) 403-7000 or write to us at the address below. We will verify your identity before acting on a request. You may use an authorized agent.

Children

This site is meant for adults. We do not knowingly collect information from anyone under 18.

Changes to this policy

We may update this policy. The date at the top shows when it last changed.

Contact us

RMORTGAGE LLC, dba Veterans Entitlement
1061 W Avenue M-14, Suite C
Palmdale, CA 93551
(661) 403-7000